Responsible Gaming —
Stay Safe, Know Your Limits
krakriya believes entertainment should always be safe and controlled. Through deposit limits, self-exclusion, and 24/7 support, we are here for you.
What does responsible gaming mean at krakriya?
Online betting and casino games are meant to be an enjoyable experience — they should never be a source of financial stress or mental distress. At krakriya we believe that responsible gaming is every player's right and our responsibility.
We have built tools and features into our platform to help you set your own limits. From deposit limits to self-exclusion — your safety is always our priority.
The core principle of responsible gaming is: play for fun, not as a sole means of earning money. If at any point you feel that gaming is affecting your life, contact our 24/7 live chat support right away.
krakriya is for people aged 21 and above only. Registration or use of an account by minors is strictly prohibited. We follow age verification procedures rigorously.
- Gaming is for entertainment, not a source of income
- Never bet with borrowed money or money set aside for bills
- Do not place more bets in an attempt to recover lost money
- Do not play under the influence of alcohol or any other substance
- Set your own limits and stick to them
- Reach out to us if you need help
Safety Features for You
krakriya has several built-in tools to help you play in a controlled and responsible way.
Deposit Limit
Set a daily, weekly, or monthly deposit limit. Once a limit is set, it cannot be exceeded. You can lower the limit at any time, but raising it requires a waiting period.
Time-Out Feature
If you feel you need a break, temporarily close your account for 24 hours to 30 days. During the time-out you will not be able to log in or place any bets.
Self-Exclusion
Choose self-exclusion for a longer break — from 6 months to permanently. During this period the account will be fully deactivated and no promotional messages will be sent.
Gaming History Review
View a detailed history of all your bets, wins and losses, and deposits and withdrawals at any time. This information is useful for understanding your own gaming patterns.
Reality Reminder
Pop-up reminders during long sessions notify you how long you have been playing and how much you have spent. This feature helps you stay aware on your own.
24/7 Support
Our Bengali-language live chat support is available around the clock for any issue or assistance. If you need help setting a deposit limit or self-exclusion, we will assist you right away.
Recognise the Signs of Problem Gambling
If even one of the signs below applies to you, take action right away. The first step in responsible gaming is knowing yourself.
You feel the urge to bet more and more to recover money you have lost.
You are hiding the amount you play or the money you spend from family or friends.
Your work, studies, or family responsibilities are being affected because of gaming.
You are betting with money set aside for daily expenses or borrowing to play.
You are trying to stop playing but cannot, or you feel uncomfortable when you try.
You feel irritable or anxious while playing and only feel temporary relief when you win.
You no longer feel the same excitement unless you bet more.
Problem gambling is a behavioural issue — not a personal weakness. Millions of people around the world have faced this problem and recovered with the right support. You can too. The first step is asking for help.
Ask yourself the questions below. If the answer to most of them is "yes", it is time to take a break:
- Have I spent more than my budget in the past week?
- Has gaming caused a problem in any of my relationships?
- Do I sometimes think about playing in secret?
- Do I feel frustrated or angry when I lose?
- Is gaming affecting my work or studies?
How to Set Your Limits
Using the safety settings at krakriya is very straightforward. Follow the steps below.
Log In to Your Account
Go to your krakriya account and click on the profile menu in the top right corner.
Open the Responsible Gaming Section
Click on the "Responsible Gaming" option from the profile menu.
Set a Deposit Limit
Choose the type of limit you want — daily, weekly, or monthly — and enter the amount. The change will take effect immediately.
Choose Time-Out or Self-Exclusion
If you feel it is needed, take a break for a specific period of time. If you choose self-exclusion, your account will be deactivated automatically for that period.
Confirm Your Settings
Confirm your chosen limit or break period. You will receive a confirmation message. Contact live chat for any assistance.
Review Regularly
Once a week, check your gaming history and spending. Lower your limit further if you feel it is needed.
Core Principles of Responsible Gaming
Following these principles will keep your gaming experience positive at all times.
Only play with money that, if lost, will have no impact on your daily life.
Decide before you start how long you will play, and stop when that time is up.
Do not treat winning as a certainty — every game's outcome is independent and not predetermined.
Take regular breaks. Playing for long stretches without stopping reduces your ability to make good decisions.
Never take time away from family, friends, or professional work to spend on betting.
Avoid playing when you are stressed, anxious, or feeling low — your judgement is reduced in these states.
Our Steps to Protect Minors
The minimum age to register and play at krakriya is 21 years. We verify age strictly and do not allow minors to open an account.
If there are children or teenagers in your household, please take the following precautions:
- Never share your krakriya account password.
- Always log out after using a device.
- Use parental control software on your devices.
- Make children aware of the dangers of online gambling.
- Keep payment cards and bKash/Nagad PINs out of reach of children.
If you suspect an underage person is using an account, notify us immediately via live chat. We will act quickly.
Keep Your Family Safe
Online betting platforms are for adults only. Stay vigilant to protect younger members of your family.
Age is verified at registration using a national ID card or passport number. Providing false information will result in account closure and withdrawal of deposited funds.
Contact Us When You Need Help
Our responsible gaming team is always ready. Feel free to reach out for any concern.
Live Chat Support
24/7 live chat support in Bengali. If you need help setting a deposit limit or arranging self-exclusion, talk to us right away.
Email Support
To describe a concern in detail or to seek advice on responsible gaming, email us at [email protected] — we will respond promptly.
Account Protection
Whether you need to close your account, change a limit, or set up self-exclusion, our team will help you take action — no questions asked.
Questions About Responsible Gaming
Answers to the most frequently asked questions about responsible gaming tools and policies.
Enjoy Responsibly
Play within your limits, stay safe, and enjoy the best betting experience at krakriya. Visit our FAQ page for more information or join the games directly.
Need help? Contact us on live chat or at
[email protected].